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Critical: Garmin Express crashes and deletes synced activities

henrik242
I've set Garmin Express to delete activities on my 910xt after syncing, but this doesn't seem like a good idea: Several times Garmin Express has tried syncing, but crashes in the process. It deletes the activity on the 910xt without actually syncing, so the activity it tried to sync is lost forever.

Process: Garmin Express [13894]
Path: /Applications/Garmin Express.app/Contents/MacOS/Garmin Express
Identifier: com.garmin.renu.client
Version: 3.2.8.0 (3020800)
Code Type: X86-64 (Native)
Parent Process: launchd [281]
Responsible: Garmin Express [13894]
User ID: 501

Date/Time: 2014-08-03 15:20:32.433 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 54EEA0F9-4D9A-243B-26AA-20367AD4EE96

Sleep/Wake UUID: 53850951-70FC-40F2-A618-8730AE0F7385

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidReceivePortException', reason: 'connection is invalid'
terminating with uncaught exception of type NSException
abort() called

Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff990e725c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8d5a5e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff990e710c +[NSException raise:format:] + 204
3 Foundation 0x00007fff930d89a8 -[NSConnection sendInvocation:internal:] + 231
4 CoreFoundation 0x00007fff99045044 ___forwarding___ + 452
5 CoreFoundation 0x00007fff99044df8 _CF_forwarding_prep_0 + 120
6 Foundation 0x00007fff930d79e4 -[NSConnection rootProxy] + 71
7 Garmin Express 0x0000000100b6df0f -[IPCClient getService] + 51
8 Garmin Express 0x0000000100b6d999 -[IPCClient startConnectSync:] + 30
9 Garmin Express 0x0000000100b73e30 -[UpdateMainViewController startAllButtonPressed:] + 1129
10 AppKit 0x00007fff8f2652ca -[NSObject(_NSBinderKeyValueCodingAdditions) _invokeSelector:withArguments
:onKeyPath:] + 466
11 AppKit 0x00007fff8f2653e1 -[NSObject(_NSBinderKeyValueCodingAdditions) _invokeSelector:withArguments
:onKeyPath:] + 745
12 CoreFoundation 0x00007fff98fd29ac __invoking___ + 140
13 CoreFoundation 0x00007fff98fd2814 -[NSInvocation invoke] + 308
14 CoreFoundation 0x00007fff99045044 ___forwarding___ + 452
15 CoreFoundation 0x00007fff99044df8 _CF_forwarding_prep_0 + 120
16 AppKit 0x00007fff8ee8972d -[NSBinder _invokeSelector:withArguments:onKeyPath:ofObject:mode:raisesFor
NotApplicableKeys:] + 234
17 AppKit 0x00007fff8ee89c40 -[NSBinder invokeSelector:withArguments:forBinding:error:] + 173
18 AppKit 0x00007fff8ee5a57e -[NSActionBinder _invokeSelector:withArguments:forBinding:] + 131
19 AppKit 0x00007fff8ee5abfa -[NSActionBinder _executePerformAction] + 863
20 AppKit 0x00007fff8ee5adbf -[NSActionBinder _performActionWithCommitEditing:didCommit:contextInfo:] +
314
21 CoreFoundation 0x00007fff98fd29ac __invoking___ + 140
22 CoreFoundation 0x00007fff98fd2814 -[NSInvocation invoke] + 308
23 libdispatch.dylib 0x00007fff9667b1bb _dispatch_call_block_and_release + 12
24 libdispatch.dylib 0x00007fff9667828d _dispatch_client_callout + 8
25 libdispatch.dylib 0x00007fff9667fef0 _dispatch_main_queue_callback_4CF + 333
26 CoreFoundation 0x00007fff9904e4f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
27 CoreFoundation 0x00007fff99009714 __CFRunLoopRun + 1636
28 CoreFoundation 0x00007fff99008e75 CFRunLoopRunSpecific + 309
29 HIToolbox 0x00007fff91c1aa0d RunCurrentEventLoopInMode + 226
30 HIToolbox 0x00007fff91c1a685 ReceiveNextEventCommon + 173
31 HIToolbox 0x00007fff91c1a5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
32 AppKit 0x00007fff8ead024e _DPSNextEvent + 1434
33 AppKit 0x00007fff8eacf89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
34 AppKit 0x00007fff8eac399c -[NSApplication run] + 553
35 AppKit 0x00007fff8eaae783 NSApplicationMain + 940
36 Garmin Express 0x0000000100b606d4 start + 52
37 ??? 0x0000000000000001 0x0 + 1
  • 0
    HENRIK242

    Unfortunately I was not able to duplicate the crash on my 10.9.4 Mac. The crash report indicates an Network issue rather than an issue with Express or the device. I recommend bypassing any wireless routers in your Home Network and connecting directly to the Cable or DSL modem.

    Has Garmin Express ever worked as expected from the current Mac and location?

    Curt
  • 0
    Hi, thanks for the swift reply!

    Yes, it has worked for me several times on the same network and location. The crashes happended when syncing immediately after waking up the computer.

    Before I enabled the "delete after syncing" option, I could just re-start Garmin Express and re-try the syncing. Then it worked fine.

    Anyway, no application should crash and delete customer data when encountering a network problem. It should preserve the data and fail gracefully with an error message and/or retry the sync.
  • 0
    Ok, this error is now pissing me off. My NEW Edge 510 and Forerunner 220 ARE NEVER ABLE to SYNC.
    Its' been week now. No reply from Garmin, useless answers in all the forums. Garmin, you have two choices:
    1. Make it work, or
    2. give me my money back
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