This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

FR305 sync success however no new activities in Garmin Connect

Hi,

I own two devices. Garmin 510 for cycling activities, works fine with Garmin express.
Forerunner 305 has problems.
Other times writes sync errors
Other time sync successfully , however I don't see any new (untitled) activities in Garmin Connect.

I tried to completely uninstall Garmin express, including cache and library objects. Then I downloaded and installed again.
Again same problems, no luck
Any ideas?

Note>the same device FR305 syncs fine with Garmin Express for Windows. So, I believe that the MAC version has issues.

0 EXPRESSCUSTOMERCARE over 11 years ago

NKRIBALIS

It is important that the device be removed from Garmin Express and Garmin Connect when encountering sync issues. Please see the FAQ: How do I delete a fitness device from Garmin Express?

Curt

0 Former Member over 11 years ago

New Activities will not Sync since Garmin updated Site

NKRIBALIS

It is important that the device be removed from Garmin Express and Garmin Connect when encountering sync issues. Please see the FAQ: How do I delete a fitness device from Garmin Express?

Curt

I am still unable to sync any new activities using my MAC and my Garmin 305 the new garmin connect can I sync activities using the web site like in the old version?
This Garmin Express seems to have flaws.

0 EXPRESSCUSTOMERCARE over 11 years ago

You can manually upload activities by going to activities and clicking on Import from Modern Connect. Once that is done I would suggest a master reset of the 305 and then attempting to use express again after a workout:
http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={4315c510-5161-11dc-4ec8-000000000000}&kbName=garmin

Albert

0 WILDBILL92 over 11 years ago

In reference to above answer..... where do I locate the training plan files in the Garmin folder to upload????

0 EXPRESSCUSTOMERCARE over 11 years ago

After checking with the Fitness team, I am sorry to say that you are unable to do the manual upload using Modern connect for that device. I apologize for the confusion. From Classic connect, click the upload buttons and follow the prompts.

Albert