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Cant Upload from my Edge 200 since new connect.

Former Member over 11 years ago

I can't upload from my edge 200 to my mac since the new Garmin Connect came out. I find i have to use the old version. If anyone can help please.

Mick

0 EXPRESSCUSTOMERCARE over 11 years ago

Are you using Garmin Express? And is it the current 3.2.16 version? (click on Garmin Express in the menu bar and about GE)
What is happening, does express see the device, are you prompted to sign into your account? Any error messages?
What "old version" are you referring to, Connect Classic vs. Modern?

Trish