This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express not updating my Fenix 2

GE tells me there is an update available. I click "update" and it takes me to the Terms and Conditions, which I accept and click "continue".
Then nothing…….
I'm using GE version 3.2.8.0 and trying to update from Fenix2 Firmware version 3.1 to 3.3

any ideas?

0 EXPRESSCUSTOMERCARE over 11 years ago

ANTHONYTIEULI

I have tested the Fenix 2 firmware update on a Mac 10.9.3 machine. I updated the firmware from 3.10 to 3.30 and I updated the chip set for the device. Both updates completed successfully. Have you tried removing your device and re adding it back to Express.
1. Open Garmin Express
2. Choose the desired device to be removed in the drop-down box in the upper-left corner
3. Click Device
4. Click the Delete Device from Express option
5. Click Remove

Once removed try re adding the device back. If the same issue persists you may want to try WebUpdater. Once the device is updated delete the device from Express and re add it once again.

Mike

0 anthonytee over 11 years ago

Ok, I'll give it a shot.
Thanks!