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FR70 how to resend data to Garmin Connect via Ant/Garmin Express

Former Member over 11 years ago

Todays run did not show up on the garmin dashboard for me despite having done the sync via Garmin Express.
This is the second time i am uploading data via Garmin express, the fist being with the re-install i did on Jun 15th or so..

So my question is ..how do i transfer the data again to Garmin connect.
I dont see a re-send option anywhere ?

[update 3 july] i have found a temporary solution. I have uninstalled garmin express , downloaded the earlier garmin ant agent for mac and done a pairing with my Garmin FR 70 device. By doing this , the ant agent software detected the new data on my device and uploaded it to garmin connect.

So my question is how long will this fix hold ? i would not like to lose any data by once again re-installing garmin express, until its bug free..

0 EXPRESSCUSTOMERCARE over 11 years ago

I would suggest that you open Ant Agent, click on Manage Paired devices and remove the FR70. Then go into your applications folder and move Ant Agent, and Garmin Express if there, to the trash. Empty the trash.
Next, do a master reset on the GPS by following the steps in the FAQ: How do I perform a Master Reset on my FR70 or FR60?
http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={7c338910-5761-11de-f35c-000000000000}&kbName=garmin

Reinstall Garmin Express and try sending a test activity. If the problem persists you can send us the Express logs from your Mac and we will try to figure out why this is happening. I will Private message you with those instructions.Trish

0 Former Member over 11 years ago

thank you for the prompt reply. I will follow suit and get back shortly.
One question -> where would i find the express logs? is the path documented somewere or should i check it in /var/log or system log..
..i dont recall any such settings in the App preferences.