This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express with multiple users

I own an Edge 305 and a Forerunner 310XT. My wife owns a Forerunner 305. We have separate OS X user accounts and separate Garmin Connect accounts. I successfully set up my two devices to sync with Connect a few days ago and, this morning, successfully set up my wife's device. As before, I had to manually remove the Garmin preference files from the Library folder because your programmers have not properly tested the software.

Now that my wife's OS X account is logged out, I have logged back in as myself to sync my Edge. Surprisingly, Express has now taken me back to the "Get Started / Take the Tour" window. Please tell me that I am not expected to have a separate Mac for each user as I am now seriously beginning to wonder whether your programming team is being paid to encourage us to buy Suunto devices instead.

0 SUSSAMB over 10 years ago

No, but if you have 2 accounts set up on your mac you may need to set Express up in your account. Just a guess on my part as I've never tried the set up you have.

0 longwayround over 10 years ago

I already set Express up a few days ago on my account (and logged on here the steps I needed to take in order to get it done).

0 longwayround over 10 years ago

Anyway, I've now clicked on 'Get Started' again and, guess what, it refuses to recognise the existence of my Edge 305.

So, I've moved com.garmin.renu.service.plist to the Desktop, restarted Express and it's working again. I'm now off to log in as my wife and see whether it still recognises my wife's Forerunner. Place your bets now.

0 longwayround over 10 years ago

Ah OK, then maybe someone else can help.

It looks as though the final necessary step was removing that last preference file. Could you please ensure your programmers are aware of these issues as Express still behaves like Beta software.

0 longwayround over 10 years ago

Once again, Express is showing me the Get Started window. Seriously, Garmin, this software is dreadful.

0 schinder over 10 years ago

Try using the triangle icon in the menu bar to quit Express. There's a background app that's running (Express Service) and quitting that way gets rid of it. I'll bet they never realized that anyone would want to use Express for multiple users on the same machine. Even I see the "Get Started" window at times, and I'm the only user on my machines.

0 longwayround over 10 years ago

Thanks. I've just tried that and it seems to have worked.

It does worry me to think that competent programmers might not have realised that houses exist where more than one athlete lives!

0 schinder over 10 years ago

I think it's more that programmers for personal computers don't stop to think that more than one person may be using the same computer at a time, since the mental model is one person, one computer.