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Forerunner 210 not uploading data to Garmin Express

Former Member over 11 years ago

Device: Garmin Forerunner 210, software 2.70
Computer: iMac with OSX 10.7.5, all updated
Garmin express: version 3.2.6.0

Problem:
-I connect my FR210 to my mac with the USB cable, it is recognized by the computer and a drive icon called "GARMIN" appears on desktop. This means that FR210 is recognized by computer.
-I then switch to Garmin Express, which displays my Forerunner in the registered devices drop-down list and shows a "Connected" sign with a green USB cable icon near a picture of three FR210 watches. This means that FR210 is recognized by Garmin Express.
-Unfortunately, Garmin Express does not show a sync option and none of the 5 workouts that I have in the history of the FR210 upload to Garmin Express or Garmin Connect.

What is wrong with Garmin Express that can see that my FR210 is connected but refuses to accept data from it?

Brant and Murielle Inman
:mad:

0 EXPRESSCUSTOMERCARE over 11 years ago

Have you tried the suggestions in the FAQ: What should I do if I'm having issues with the Garmin Express client? to resolve the issues with the FR210?

Curt

0 Former Member over 11 years ago

I am having the exact same problem, only with the Forerunner 220. Everything was working perfectly until today, when I wanted to download interval training and upload this weeks runs. My computer sees the Garmin, Web Express sees the Garmin, even Garmin Express sees the Garmin, but still I cannot upload or download from Garmin Connect. I found a workaround, using the "classic" version of GarminConnect website worked perfectly. Makes no sense to me, but hey, hope it works for you too Brant!

0 Former Member over 10 years ago

I have the exact same problem with a forerunner 910 and no one can explain why.
Garmin have not addressed this problem.
WN

0 Former Member over 10 years ago

I have the same problem since the software was launched. :( I also use the work around of switching to the classic view and selecting upload.
Forerunner 210 - mac USB connection - all software and OS up to date.
Seems to be taking an awful long time to come up with a fix!

0 Former Member over 10 years ago

I had the same issue and what I did to solve it was completely remove Garmin Express from my mac, then download and install.

It worked for me, so I think its worth to try.
You can get it from here: http://software.garmin.com/en-US/express.html