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Garmin Express Hangs on Mac

Former Member over 11 years ago

Hi all. I've been studying many of the threads herein, and believe I have a similar situation; however, no solution thus far. Specifically:

1. I've installed Garmin Express (rev. 3.1.4.0).
2. I've an account on the Gramin Connect Website and can login successfully.
3. My Forerunner 310XT pairs beautifully (I am able to add the device) and shares data with my MacBook Air (running OSX 10.9.2).
4. I can "apparently" login into my existing account on the Garmin Connect Website from the Garmin Express Application; however...the Garmin Express software simply hangs on the "Loading Connect data..." and spins indefinitely.

Please note that I have deleted all Garmin instances within the Keychain Access Utility - again to no avail.

Any suggestions or assistance would be most welcome.

Thank you,

David

0 Former Member over 10 years ago

OK....I have found the solution. It turns out (thank you), that the initial thread that I read which cites the Apple Keychain Utility is actually the correct solution. In addition, and at the bottom of that thread, the author indicates (parenthetically) that a hard reset of the Forerunner itself (the watch) needs also to occur.

Once you reset the Watch, remove all the files from the Keychain Utility (and for extra measure), completely delete all Garmin apps and reinstall...then everything will run perfectly.

At least it is on this end.

Good luck and don't give up.

This works for me!

Thanks a lot