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Can't Update fenix with Garmin Express on Mac

Former Member over 11 years ago

I used to be able to download the update file, put it in the fenix system folder and restart. That file is not available anymore and the update site says to use Garmin Express. Garmin Express does not execute the update. Is this because the update is a Beta?

Anyways, how can I get the update file to do the update manually?

0 JaVaWa over 11 years ago

See here: https://forums.garmin.com/showthread.php?84276-fenix-D2-tactix-software-version-4-17-Beta&p=291893#post291893

0 schinder over 11 years ago

Well, yeah, but Garmin should either fix the link to the beta in the support site and put the file there or allow Garmin Express to actually install betas. We shouldn't have to go to a third party web site to get the update file.

0 gaijin over 11 years ago

I agree. I am very willing to install the 4.17b software, but I am not comfortable downloading it from a third-party site.

Garmin say on their web site to use Garmin Express to download the 4.17b, but Garmin Express does not allow access to it.

Garmin should fix this ASAP.

0 EXPRESSCUSTOMERCARE over 11 years ago

Thank you for bringing this issue to our attention with the beta software. We are working to resolve this issue at this time. Once resolved the Garmin website will provide the download.

Shane