Garmin Express not detecting my F2

Assuming this is the fenix 2. When connected to the Mac the fenix 2 should mount as a drive called GARMIN. Connect the clip to a USB port on the back or side of the Mac, avoid keyboard USB ports and make sure the face of the watch shows the USB symbol. Verify that the fenix 2 is being seen by the Mac first? Which Mac OS are you running?

Curt

I have the same issue. I've set up as you descibe but watchface is not displaying the USB symbol? Do I need to change any setting on the watch?

IAINHW

It sounds like you might have the watch in Garmin Mode instead of Mass Storage (this setting should appear when you plug the watch into the computer). In case it is not please check the following setting:

• Hold the Menu button
  
• Select Settings
  
• Select System
  
• Select USB Mode
  
• Select Mass Storage
  
• Plug device back to the computer
  

Edward

I am running OSX 10.9.3

I am in USB mode - and still having issues. This is my second watch (second F2) with the same issue. I have to restart my computer often to get it to be detected. No other device that i plug into USB gives me this issue.

thanks.

I have exactly the same issue here with my F2. Tried on both OSX 10.9.3 and Windows 7 computers and on both modes "Garmin" and "Mass Storage". F2 charges normally on USB.

When you say it's charging normally are you using the original Garmin cable? Read through this FAQ to see if it helps https://support.garmin.com/support/searchSupport/case.faces?caseId={e3ba99d0-fccb-11dc-ec92-000000000000}

If you are still having problems using multiple computers, and the original cable we will need to master reset the device:
http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={7fe95f70-0984-11e2-e8a7-000000000000}&kbName=garmin


Albert

Hey Albert! Thanks again for the quick response.

I followed your instructions and master reset my Fenix 2. It's still not being recognized by my Windows 7 PC. Is there anything else I could do?

I would say at this point that you probably want to call into our outdoor team for further device troubleshooting. They will be able to figure out if there is something wrong with the cable, or the device. Our hours and phone numbers are:

U.S.: 913-397-8200
U.S. Toll-free: 800-800-1020
Canada: 866-429-9296

Support Hours
Mon–Thurs: 8 a.m.–6 p.m.
Fri: 8 a.m.–5 p.m.
Central Time (Closed Holidays)

If you are outside of the U.S find the link to our support info here

Albert