I stumbled upon this section in Garmin forums after a frustrating few days trying to understand why my software refuses to work with my *six* Garmin devices and an hour with Garmin support trying to figure it out.
Completely separate from the well documented issue and frustrations on this board is asking *why Garmin isn't being honest/communicative with its customers*?
Expecting the average fitness watch or InReach user to have to dig into a user group to suss out the truth is ludicrous. Imagine being a new Garmin user, converted over from an Apple Watch, and spending hours wondering what you did wrong with the software, being unable to add music to your watch? Even the Garmin support guy I talked to had no idea what I was talking about to the point that he took off his own watch and went step by step with me through the process on his own Mac to understand. He wasn't even technical enough to understand what I meant by "Apple Silicon vs Intel" so he clearly was acting in good faith and was unprepared for a support call about the problem.
What gives, Garmin? Why are you being so quiet and cagey about the crippled functionality of your software for an OS you ostensibly support? No description of limited functionality, nor of workarounds to get a workable if inelegant solution?
