garmin express chinese mainland

Former Member 1 month ago

everytime i download garmin express i only get the chinese mainland login i have forgot my password but when i try to reset my password it wont let me chainge my number area code and its set to 86

thank you

Top Replies

Garmin - SP 1 month ago +2

Can you click on Garmin Express in the menu bar > Preferences > Advanced > Change country?
Garmin - DC 5 days ago +2

HI there, I have sent an email to gather additional information in regards to the error that you are experiencing. If anyone else is experiencing this issue, please reply directly to this comment.
6427335 6 days ago in reply to 4879813 +1

I just tried to update my Garmin after not updating for years and ran into the same issue. I am on Mac, and what worked for me was changing my DNS in my wifi settings, which allowed me to change the region…

All Replies

0 Garmin - SP 1 month ago

Can you click on Garmin Express in the menu bar > Preferences > Advanced > Change country?

0 4879813 7 days ago

same issue. I know my password but it rejects it.

0 6427335 6 days ago in reply to 4879813

I just tried to update my Garmin after not updating for years and ran into the same issue. I am on Mac, and what worked for me was changing my DNS in my wifi settings, which allowed me to change the region settings in Garmin Express from China to the United States

0 Garmin - DC 5 days ago

HI there, I have sent an email to gather additional information in regards to the error that you are experiencing. If anyone else is experiencing this issue, please reply directly to this comment.

0 4556746 4 days ago

getting the same issue. When I navigate to Garmin Express in the menu bar > Preferences > Advanced, it tells me "Unable to load domains." and errors out.

0 6427335 4 days ago in reply to 4556746

If you’re on Mac. Go to your WiFi settings and click details on your WiFi connection. Then click DNS from the menu on the left and you will see a box with a plus and minus. Click the plus to add the DNS servers - Google 8.8.8.8 and Cloudflare 1.1.1.1 Using these gives Garmin Express a cleaner connection and allows it to recognize you are not in the Chinese servers. After that you just restart the software and instead of getting the error message from advanced preferences you will get a dropdown menu where you select your country.

I know this is a lot of steps but this is what fixed the issue for me

0 Garmin - JH 3 days ago in reply to 4556746

4556746 , I sent you an email so we can collect more details from you to look into resolving this. Please respond to me in that email.**

0 5505011 2 hours ago in reply to Garmin - JH

I'm having the same issue