This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Venu Sq 2 not wirelessly detected on iphone in Connect IQ Store

Hi!

Venu Sq 2 software is up to date.

Will connect to Garmin Express desktop app if I physically plug it in, but not via bluetooth or wi-fi. Garmin Connect Express version 7.27.0.0. 

Connects to Garmin Connect app on iphone (SE iOS 18.6.2), so it is recording data (body battery, stress, sleep, etc.) and I can see this also on the mac (Sequoia 15.6.1).  I can also see it in "Settings."

Below "Settings,"  it will not connect to Watch Face because it will not connect to Garmin Connect IQ Store on my phone.  When I click on Watch Face > Open Connect IQ Store, I can click on Device lower right of the screen and there is a red dot beside the image of the device (should be a green dot). On the Manage Device screen it says that the Venu Sq 2 is Not Connected.  

So, I'm hoping someone can help me to get my device connected wirelessly via my phone, at least, to the Connect IQ Store on my phone. Relaxed