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Garmin express log in fail

Hello there,

I just got a Garmin Epix gen 2 (16gb) 3 days ago. Yesterday i opened map manager on the watch and started downloading topoactive eu but as forums on the net also say, it fails before completion(tried 4 times). So then i connected the watch to my pc (windows) quickly downloaded the garmin express app and proceeded to sign into it. It doesn’t recognise my device and it won’t let me sign in : “the password is incorrect”(i resetted it for this specific reason, didn’t work). 

I own older garmin products and i was (and still am) impressed by the software stability on it, but this doesn’t seem like it.

So i’m just asking someone for help regarding my problem because it really upsets me that i ran into all of these problems at the same time.

Thanks in advance,

Mat