I am having an issue connecting my Garmin Approach S10 watch up to my Mac through the Garmin Express software. Ultimately I am just looking to update the watch software and courses.
The steps that I take to connect the watch up are as follows:
[1] I open the garmin express software (it is version 7.22.1.0)
[2] I click the add a device button
[3] I plug the physical device into the back of my Mac via a usb-c convertor into the usb cable that came with the approach s10
[4] A screen shows: "plug in a device, ant stick or memory card" - this displays for a really long time and never finds the device
[5] The screen eventually shows "we couldnt find a device or ant stick" "what are you trying to add" - this screen does not show the device as an option
Additionally I have tried the following:
[a] Rebooting several times and repeating steps 1 through 5 above
[b] I have tried both USB-C ports on the back of the Mac
[c] I have tried a second USB-C to USB standard convertor
[d] I have verified that the device appears in System Information on the Mac - it is showing under hardware / usb / usb 3.1 Bus - and the vendor id shows as "0x091e (Garmin International)" "Capacity 126.6 mb"
[e] I have checked the USB wire for any cuts or nicks - and all appears to be okay.
Has anyone else had this same issue with Garmin Express simply not finding the watch at all?
Many thanks and very grateful for any help anyone might be able to give.
