This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin express does not install on MacBook Air M1

1311400 over 1 year ago

Hi,

When I launch the GarminExpress.dmg file, the installatioon starts and is blocked.

I have a MacBook Air M1 with Mac Os Ventura 13.2.1.

Thanks for your help.

Best regards.

Phil

Top Replies

Dr Phil over 1 year ago in reply to 1311400 +1

If the MacBook is new talk with Apple Support. They were very helpful in getting mine working. The problem came down to Rosetta being blocked. This affected any program that needed Rosetta, so not directly…

All Replies

0 Dr Phil over 1 year ago

I had this problem with a new Mac Mini with any program that needed Rosetta. After some time on the phone with Apple we found my VPN was the problem. Uninstalled that, Rosetta ran and GE was installed. Reinstalled My VPN after that. Do you have a VPN running? Also suggested it might have been antivirus software.

0 1311400 over 1 year ago

Hi,

Thank you for your answer,

I don't use a vpn with my MacBook.

Phil

0 SloMTBR over 1 year ago

Perhaps it's something to do with 13.2.1

I just downloaded and installed GE on my M1 MacBook Air, Ventura 13.3b4

0 1311400 over 1 year ago in reply to SloMTBR

Thank you.

in France, only 13.2.1 si available.

0 Dr Phil over 1 year ago in reply to 1311400

If the MacBook is new talk with Apple Support. They were very helpful in getting mine working. The problem came down to Rosetta being blocked. This affected any program that needed Rosetta, so not directly a fault of GE. Although Garmin could help by making the program run natively on the M1 platform.

0 1311400 over 1 year ago in reply to Dr Phil

Thank you for all these informations.

0 3329113 over 1 year ago

Same Problem for me with M2 and latest OS. Talked to Apple support and they want, that i install another user with admin rights. But this doesn`t worked either. Any ideas