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Connexion problem Garmin Edge 500 with Mac iOS 11.6.5

Hello,

Today after updating Garmin Express App to latest update on my Mac (iOS 11.6.5), the Garmin device doesn't appear on the desktop of the Mac computer anymore if I connect it with the usual USB cable, even though the device seems to start up because the display shows usual information.

Same problem trying to connect the Garmin device to another computer, so I guess there is an issue with the Garmin edge 500 device.

Any idea to solve that ?

Regards, Serge

0 cyoung0221 over 2 years ago

I have the same issue!

0 Sergio over 2 years ago in reply to cyoung0221

I actually solved the issue using a thicker USB cable. The device lasted 30 seconds to mount on Mac desktop however.

Hope that works for You. Cheers, S