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An error has occurred when downloading map updates

Echomap UHD 93sv

I am trying to download to a brand new SD card the lakevue maps for my brand new fish finder which has never been mounted to my boat. I have two,  class 10 brand new 32 gig SD cards and have repeatedly gotten the same error. It made it through step one and then the error came up during step two. When I attempt to do the process again it starts at step two and after a couple of minutes stops.