Tactix Delta Solar 'Cannot Unlock Maps'

Question

Gday all, 
 Today I did my 3 weekly charge and software/map update for my Tactix Delta Solar through Garmin Express (Mac). There was a Garmin Express Update required to be installed waiting for me along with a map update. Once complete and on unplugging the watch I received 'Cannot Unlock Maps' just after the Loading maps indication you see when unplugging. Garmin Express says my watch is up to date and all maps loaded (I think). 
 Has anyone had this recently? Suggested fix? 
 Cheers, 
 Andrew

Former Member · Accepted Answer

Hello! Our engineering team is actively investigating this issue. There is a ticket we can add you to so that you will be notified when it is fixed. Please highlight my name and send me a private message.

Garmin - Chris · Answer

Please note, this issue has been resolved by engineering. Please ensure your Garmin Express software is fully up to date.

Former Member · Answer

If you updated Garmin Express and are still receiving the "Can't Authenticate Maps" error message on your device, we recommend the following: 
 Remove and re-adding the device from/to Garmin Express: Adding and Removing Devices in Garmin Express 
 Complete a full uninstall of Garmin Express: Full Uninstall of Garmin Express/Garmin Express Fails to Uninstall 
 After a full uninstall, download Garmin Express again: How Do I Install Garmin Express? | Garmin Support 
 If you have followed all the above steps and are still receiving the "Can't Authenticate Maps" or other error message, contact Garmin Product Support f or further troubleshooting and assistance.

Former Member · Answer

Other than the troubleshooting suggestions I linked previously in this thread the next step would be to contact Product Support directly for additional assistance. There may be additional tools that they have to assist in this matter.

9134600 · Answer

I just wanted to follow the procedures offered by Garmin a little time ago. I red those procedures very carefully and found out that the time and effort to spend in order to solve this problem go way beyond my responsibilities. I have to safe some folders, while I have to erase others. Then I have to instal some maps while I have to install others later. 
 Honestly, if this watch would have cost me 250 dollars - yes, I could even afford all this trouble. But since this watch costs around 1.200 dollars - no. I'm not willing to go through all these steps. Expensive equipment is usually expensive because it solves our problems in daily life. For the moment it seems that I have to solve a problem which I haven't created. Sorry Garmin, I love your watch very much, but I'm not willing in paying interests for debts I haven't committed and I'm pretty sure that from the same place where the problem comes from lies at the same time the solution. Please dig on and let us all know. 
 Cheers.

CarbonCycles · Answer

I finally got mine to clear after doing the following. 
 Use Garmin Express to Reinstall TopoActive, CourseView and Ski Maps to an Outdoor Watch. 
 After each re-install, you will get an error that it can't unlock the maps after you eject the watch. Eventually the error will clear. 
 If that doesn't work, try re-installing all the maps.

Tactix Delta Solar 'Cannot Unlock Maps'

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