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My purchased maps aren't showing on Garmin Express (For two separate purchases/devices)

This is especially frustrating since I called and asked Garmin for support several times and they promised they would help but never actually came back with a response.

My purchased maps (TOPO Israel v6) stopped showing up in Garmin Express (Even when it did, It failed to download, but that's a different story)

Any "generic solution" for this type of problem? I tried uninstalling and reinstalling Garmin Express while deleting the app data...

Otherwise I'll try again with Garmin, but I'm really frustrated with them at this point.