Having the same issue as this locked thread: https://forums.garmin.com/apps-software/mac-windows-software/f/garmin-express/204673/garmin-express-update-of-a-nuvi-2597-stuck-on-step-2-of-4---restart
The resolution has done nothing as I have unplugged, replugged, restart, reset, turned on/off multiple times now, but the Garmin Express Software (Mac Mojave 10.14) refuses to go into the next step.
Screenshot of it: https://imgur.com/a/POEvx6r
If I try to quit Garmin Express, it spits out the warning that serious bad things will happen if I do so. So I have had this damned app running stuck, with my garmin plugged in and having RESTART it a dozen times...
Any REAL solutions to the problem with this software?