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Download previous map version

Since I downloaded the map "City Navigator Europe NTU 2020.3", Basecamp (Mac version) does not calculate/recalculate routes properly. Basecamp just show straight lines between points instead. A problem is already reported on the Basecamp (Mac) forum saying that Garmin is working on a solution to fix the issue. No date announced from Garmin to get this fix available.

Meanwhile, is there a possibility to download back, via "Express", an oldest version of the map, for instance "City Navigator Europe NTU 2020.2", version that was working properly.

Thanks beforehand for your support.

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0 SUSSAMB over 4 years ago

Afraid not, if you didn't back up your map files before you updated then you're stuck, unless you have the map installed on your Mac for it to use? In which case you can install it from there to your device.

0 Etienne Lejeune over 4 years ago in reply to SUSSAMB

Thanks. Anyone from thé community of Garmin users who could create a zip file and make it available for use to the Basecamp Mac users?

Thanks for your help

0 SUSSAMB over 4 years ago in reply to Etienne Lejeune

That won't work, you won't then be able to send it to your device, or do you simply need it to use with BaseCamp?

0 Etienne Lejeune over 4 years ago in reply to SUSSAMB

In a first stage, just need it to use With BaseCamp.

+1 SUSSAMB over 4 years ago in reply to Etienne Lejeune

You never backed it up then? And you've deleted the previously installed map? If you backed up your map or didn't delete the old one you should be ok?

0 Etienne Lejeune over 4 years ago in reply to SUSSAMB

Unfortunately, I do not have any backup available. Map was deleted for lack of disk space reason. My though was that all Maps were available anytime on Garmin Express site...... definitely not a good idea.

0 SUSSAMB over 4 years ago in reply to Etienne Lejeune

Ah well, you'll know for next time.

+1 Etienne Lejeune over 4 years ago in reply to SUSSAMB

Ok, I'll know, but for the time being your answer doesn't help....

0 SUSSAMB over 4 years ago in reply to Etienne Lejeune

True, but I don't have a map I can easily provide, sorry

0 Etienne Lejeune over 4 years ago in reply to SUSSAMB

Thanks anyway for your support. Meanwhile I opened a problem at "[email protected]". I'm know awaiting for an answer. I'll keep you posted.