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Garmin Express stuck installing maps

I purchased a map and installed it.

It appeared on the watch but not on the list of installed maps (the main sync view where all other maps appear)

I wanted to make sure Garmin Express is aware of it so it will install updates so I tried to re-install it from the "Purchased Content" Tab

Now it's stuck at this stage:

Any ideas?

Top Replies

SUSSAMB over 4 years ago in reply to HESHER +1

Then you'll need to call Product Support for help, contact details are at the end of the FAQ
HESHER over 2 years ago in reply to 8972093 +1 suggested

hey. Yeah. Had to ask support for help and they asked engineering to reset my map

All Replies

0 SUSSAMB over 4 years ago

Try this FAQ https://support.garmin.com/en-US/?faq=GuclsqmdI02dC0ULxHR2T6

0 HESHER over 4 years ago in reply to SUSSAMB

Tried everything there, including completely uninstalling Garmin Express (And deleting the "Express" folder under ~/Library/...)

This is where it gets stuck now:

0 SUSSAMB over 4 years ago in reply to HESHER

Then you'll need to call Product Support for help, contact details are at the end of the FAQ

0 8972093 over 2 years ago

I'm facing the same issue right now. Did you ever get to resolve this?

0 HESHER over 2 years ago in reply to 8972093

hey. Yeah. Had to ask support for help and they asked engineering to reset my map

0 8972093 over 2 years ago in reply to HESHER

I wonder if this is related to the same Israeli map. I'm using same Fenix 6 and TOPO light Israel map on Garmin Express for MacOS. Really strange stuff.