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Garmin Express don't synchronise anymore with my #fenix even if the MBP see it on #Catalina

Sylvain.
over 5 years ago

Hello Garminians,

On my 15-inch MacBookPro, MacOS 10.12.6 Sierra:
I use my fenix2 every week without any worries with Garmin Express 6.14.
The synchro has been working like a charm for years.

I buy a 16 inch MacBookPro, Catalina 10.15.2 is on it,
Garmin Express latest version 6.19.3 and of course, nothing, no data is found on https://connect.garmin.com/

You can see what I say on this screenshots:
https://www.dropbox.com/sh/chnzpy1407pipyy/AAAen0y5eCsj4KM4nYUBZPkua?dl=0


How can I do it now?

Thanks for your feedback,
Sylvain.

  • 0 over 5 years ago

    I finally found.

    In Garmin Connect, first click on "Tools and content"
    and there, be certain that after a new installation the "account" is online.

    an email and password later, the "Garmin Connect button" appears,
    and the synchronization goes perfectly.

    Sorry for the inconvenience,
    Sylvain.