Yesterday I updated my Edge 1000 to software version 14.80 and the latest OSM maps. After having completed the process, the Edge shows: “cannot unlock maps”. Even when I remove the SD card, I get the message. A factory reset nor a re-install of the maps solved the issue. Help !
These are the files on the SD card but, upon a new install, it doesn't allow me to unlock maps. What is wrong ?
*edit*: I now discovered that, even without the micro sd card in the edge, when turning on the device I get the same 'cannot unlock maps' error message.ciq.forums.garmin.com/.../1455665.png
I've just gone through the same problem on my Edge 1000. In the end I deleted all the map (img) files and reinstalled through Garmin Express which cured it. It appears the map causing the issue was "Garmin Geocode Map 2018.10" that was still on the device alongside the newer 2018.20 version.
I've just sorted this - have factory reset the unit and also deleted all the map files off the SD card (one was corrupted). Then went into Garmin Express and reinstalled the maps.