hi there. just bought a Drive 50 and updated via Express. i now get "cannot unlock maps" on startup and i cannot set the time to "automatic", the checkbox is greyed out
info - mac running high sierra 10.13.2, express version 5.9, drive firmware version 5.4, map version UK & Ireland 2018.30
when i bought it, the first thing i did was to connect it to express and update it, but the computer froze half way through and i had to do a hard reboot
so far i have tried (with some help from support)...
reinstalled map
deleted gmapsupp.img and gmapsupp.unl from the device and reinstalled map
unchecked map(s) on the device in MyMaps (it actually shows two - CN Europe NTU 2018.30 Foursquare and CN Europe NTU 2018.30 UK & Ireland) and restarted
reset the device and updated firmware and map
visited my.garmin.com webpage to unlock map
none of these have solved the problem
anybody got any advice? i don't really want to have to send it back, as i'm busy over the xmas period and could really use it. it does seem to work ok, but i bought it specifically so that the maps would always be updated. i apologise if this sounds more like a device problem, rather than an Express problem, but i'm kind of at my wits end and i see people have had help with this issue before on here.
many thanks