This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express crashes when updating Varia Bike Radar

Garmin Express 5.7.0.0 announces a software update available for my Varia Bike Radar. When I click "install" Garmin Express wants my to accept Terms and Conditions but then freezes. I can only force quit Garmin Express.

What can I do?

  • This issue has been reported and we are working diligently to determine a resolution. We will post back here when we have more information.

    Lisa
  • I had the same on my Mac so had to use my PC to install the fw (via ANT). However, I did notice when the T&Cs came up on the PC, what they actually said was: Loading site please wait...

    Cookies disabled

    This website is using a security service to protect itself from online attacks.
    The service requires full cookie support in order to view the website.
    Please enable Cookies on your browser and try again.

    Reference ID: 23070d3d0c2f99275ebb7fa62c98ec02

    JavaScript Disabled

    This website is using a security service to protect itself from online attacks.
    The service requires full JavaScript support in order to view the website.
    Please enable Javascript on your browser and try again.

    Reference ID: 23070d3d0c2f99275ebb7fa62c98ec02

    So I guess this is in fact an error caused by GE's implementation of cookies and js
  • I encountered the same thing (license agreement hang & app crashing, reported in another forum)... it took me a few tries, but I was able to get the firmware updated.

    Interestingly, the about box on the app indicates there is a new version available ... but clicking on the link in the box doesn't do anything. Downloading Garmin Express Mac from the website installs the same version (3.70).
  • Former Member
    0 Former Member over 7 years ago
    Have same issue. Since few days cannot update my devices anymore.
    Same issue as above.
    Application hangs, eats all memory and crashes.
  • Former Member
    0 Former Member over 7 years ago
    Any news Lisa? My Oregon won't update either
  • Former Member
    0 Former Member over 7 years ago
    Hmm - I saw my Express update, but no better :-(
  • After getting the freeze on my Mac, I tried again today and updated my Varia radar without a Garmin Express update.