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Garmin ANT+ USB not being detected in macOS Sierra

Former Member over 8 years ago

Hello,

I'm running macOS Sierra v 10.12.4 and Garmin Express 5.4.0.

I just purchased a usb ant+ device and when I insert it into my system isn't being recognized. The item code is GRM003Y-BK-ONESIZ. I've tried two machines, both are using macOS Sierra and neither are recognizing the device. Please advise.

Thank you

0 Former Member over 8 years ago

Same issue with Nuvi 3790 LMT

When I connect my Nuvi to my Mac under Sierra, 10. 12.4
The Nuvi starts
But when I check in Garmin Express it doesn't seems to be connected.
Can you advice?
thx

0 Former Member over 8 years ago

Issue Resolved

I spoke with support and did the following.

I had the Garmin Web Updater installed and was told I needed to remove it. Apparently there are compatibility issues.
Remove garmin express, then reboot.
Reinstall Garmin Express latest version.
Quit Garmin Express, then install Garmin Vector updater

Once I did this I was able to see my devices using ANT+ in the trainerroad app.

0 Former Member over 7 years ago

Thank you so much onLyKnew, that worked for me!