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Fenix 3/3HR/5 Freezes when disconnecting from MAC

Hi, there seams to be something wrong with the latest version of Garmin Express for macOS.

Almost every time I disconnect a Fenix 3/3HR/5 it freezes and require a soft reset.

Today I found a solution for this FREEZE-problem :-)

If I first quit Garmin Express (not just click on the red x) and then unmount my Fenix the watch doesn’t freeze.

Maybe not the best solution, but it seams to work.

It wold be great if this bug was fixed in the future :-)

0 Former Member over 7 years ago

I've had the same problem, but I've found a solution on the Garmin support page: https://support.garmin.com/faqSearch/en-US/faq/content/LePCURziXd4A5qZLwqKEwA Following these instructions, made the problem go away:

Open the device as a storage drive on the computer
Open the Garmin folder:
Delete theGPX and Activity folders

0 Former Member over 7 years ago

Did not work, my Fenix5 still freezes when ejecting drive in Mac.