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Can't load Garmin Express with OSX 10.8.5

Former Member over 8 years ago

Hi, I hope someone here will be able to shed light on this problem.

After a recent disastrous excursion into El Capitan my iMac has had a fresh load with Snow Leopard 10.8.5. Everything works fine BUT when I try to load Garmin Express I get an ‘Unable to Install’ popup stating ‘This version of Garmin Express will not run on your system’. However, the minimum allowable OSX version for Garmin Express is 10.7.0 so it should load fine. I have contacted Garmin Customer Support but they have not been able to help…

I have repaired disk permissions in Disk Utility.
I have verified that both ‘ProductUserVisibleVersion’ and ‘ProductVersion’ keys are set to 10.8.5

I really don’t know where to go next. Any help with this will be most welcome!

Thanks,
Andy

0 EXPRESSCUSTOMERCARE over 8 years ago

Bunny_Boy

The latest version will no longer run on 10.8/10.9. Clearing your browser cache and redownloading the application should solve the problem by giving you the correct version. You can also download it directly from http://download.garmin.com/omt/express/108109/GarminExpressInstaller.dmg

Jason

0 Former Member over 8 years ago

Thanks very much for the link - it worked fine and I'm now up and running! Maybe Garmin Customer Service should be informed?

Thanks,
Andy