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Map not showing on Garmin Express

Former Member over 8 years ago

Praps a Garmin support person can answer this.

• I managed (after a struggle and a call to help line) to use "Add to Device" to add City Navigator Europe NT to my nuvi 200.

• I then managed, by nursing the download for 9 hours (frequently restarting the d'load) to download the map onto a 8GB SD card in the nuvi and went out for a spin to check it worked.

• On my.garmin -> myMaps -> Manage maps, however, the "City Navigator Europe NT" map is still being shown as "Download Now" even though it has been downloaded, whereas all other maps (incl those on another nuvi) show as "Manage your maps with Garmin Express".

• Garmin Express lists all the maps previously downloaded and updated but it does not show "City Navigator Europe NT" which was just loaded onto the nuvi SD card and works.

I hope I don't have to spend another 9 hours nursing a download if there is a bug here . . .

0 EXPRESSCUSTOMERCARE over 8 years ago

TheProfRobin

Garmin Express will only update preloaded maps so your downloadable content (supplemental maps) would not be listed there. On the other hand, you can only download your downloadable content from the website and it can be re-downloaded for up to a year after purchase. If you have any other questions about this, feel free to contact product support.

Jason