This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Problem with Etrex20x

Former Member over 9 years ago

Hi,
I'm not sure where to post this as there doesn't seem to be a specific group for etrex gps.

However the problem is when trying to save a track the unit would show the saving progress the ask if clear track required. After selecting Yes or No the new track would not show in the track list. Initially this was intermittent and if I tried again the track would save.

Yesterday tracks wouldn't save at all and I just get an error 'Track Archive Error'. This occurs when trying saving or archiving. I've tried a hard reset but whilst it appears to reset menus and tones etc it doesn't clear any user data.

Is the unit faulty, The unit has the latest software version installed and using Garmin express doesn't seem to give an option to reinstall.

Any help on how to sort this would be great or should I return the unit.

Thanks

0 SUSSAMB over 9 years ago

You’ve posted this in the Garmin Express forum which has nothing to do with your query. Sorry but as you've realised unfortunately there isn't a forum here for device issues like this.

You could try the FAQ knowledge base 24/7 here: https://support.garmin.com/support/searchSupport/search.htm

If you prefer to email product support or speak to someone live on the phone, you can find contact info and hours here: http://www.garmin.com/us/support/contact

There are also market-specific Facebook pages and Twitter accounts

Garmin on Facebook and Twitter
Garmin Fitness on Facebook and Twitter
Garmin Outdoor on Facebook and Twitter
Garmin Fish & Hunt on Facebook and Twitter
Garmin Marine on Facebook and Twitter
Garmin Aviation on Facebook and Twitter

Alternatively try http://forums.gpsreview.net/categories/garmin-handheld-gps-and-fitness-gps-forum where you will get help from experienced users.