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can't update software due to invalid file.

TeresaLink1966 over 8 years ago

When I try to do the software update I get this message. I cannot find the file on my garmin to delete it. Now what?I did a hard reset to start fresh and I still get this message.

0 TeresaLink1966 over 8 years ago

I don't know if the software update won't install because of the invalid file or not but I can't get the software update..

0 EXPRESSCUSTOMERCARE over 8 years ago

TeresaLink1966,

What device are you trying to update? I would recommend following the steps in this article to attempt to resolve the problem: Issues downloading updates in Garmin Express

Ryan