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Is update to MacOS 10.11.x required to install maps on nuvi 3760T

Former Member
Former Member
Mac OS 10.10.5, nuvi3760T
Do I need to upgrade my MacBook to 10.11.x in order to install the Garmin maps on the muvi 3760T?
I purchased the unlimited map update option about 2 weeks ago. Since then I have been going around in circles including Garmin Support.
  • Could you perhaps explain what you mean by going round in circles?


    Which mapset is installed on your nuvi? What have you tried so far that hasn't worked? Where does it fail? What errors are you getting, if any?
  • Former Member
    0 Former Member over 9 years ago
    It seems that I have tried everything and am totally frustrated.
    There are no error messages. I purchased the Map Lifetime maps. The installation ends by stating in German that the good news is that everything is up to date. But in the car, the message is that the maps are old (2013). I've installed the communicator plugin.

    Also two Garmin USB icons appear on the Mac desktop.
  • It's still not clear what you've done so far so let's take this in stages. Have you activated the map update? See this FAQ

    http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={56c1f930-212b-11e3-f27b-000000000000}&kbName=garmin
  • Former Member
    0 Former Member over 9 years ago
    could this be my problem?

    From the console:
    17.04.16 11:34:06,262 PluginProcess[1248] 6 GarminGpsControl 0x07e76108 _ZN3win5OsStrEv + 88
    17.04.16 11:34:06,883 com.avast.proxy[554] Error connecting to 80.156.86.78: Connection refused
    17.04.16 11:34:06,883 com.avast.proxy[554] SSL_shutdown(): uninitialized
    17.04.16 11:34:06,883 com.apple.WebKit.Networking[685] CFNetwork SSLHandshake failed (-9806)
    17.04.16 11:34:12,143 com.avast.proxy[554] Error connecting to 80.156.86.78: Operation timed out
    17.04.16 11:34:12,144 com.avast.proxy[554] SSL_shutdown(): uninitialized
  • I suspect so but can't help with that as not a Mac user. Did you activate your map purchase? If so perhaps now wait for the Express Mac team to come along with advice.
  • Former Member
    0 Former Member over 9 years ago
    The map is nuMaps Lifetime Europe and the icon appears twice in the window to active. When I click to download Garmin Express the message appears HTTP 404 Error has occurred.
  • First of all, you need Garmin Express installed. Garmin seems to support all of the OS's that Apple still supports, so since you're running Yosemite, you shouldn't have any problems (Apple still puts out updates for 10.9 and 10.10 as well as 10.11). You should be able to get Garmin Express from http://garmin.com/osx, and it installs using the OS X Installer, so double click and follow directions. Second, get rid of Communicator Plugin; it no longer works and hasn't for years. Third, the IP address 80.156.86.78 is owned by Deutsche Telekom AG (open up Terminal and type "whois 80.156.86.78") , so it probably has nothing to do with this, but it seems you're using a proxy server, so you're going to have to sort that out if you're having trouble connecting to IP addresses (you may have to contact your ISP). It's been a long time since I last purchased maps from Garmin, but I do have Lifetime Updates for two Nuvi's, and I regularly install maps on my Mac Pro and the Nuvi's using (now) El Capitan. It worked under previous versions of the OS as well. So long as Express works on the OS, you should be able to do it.
  • Former Member
    0 Former Member over 9 years ago
    Totally uninstalling and installing Garmin Express seems to have solved my problem.