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Can't seem to add my Garmin Swim back in

Former Member
Former Member
I have a Garmin Swim that shows up when I open up Garmin Express. When I sync, it seems to go through o.k. but then there is nothing on the dashboard but my Forerunner watch and its data. I can't find my swim data anywhere and my Swim Watch doesn't show up. I had some earlier problems in which I deleted this device from Garmin Connect but now can't seem to get it back. Unsure why it shows up on the opening screen on Garmin Express and seems to sync but then is not on the dashboard. Not listed when I pull up the devices menu tab and I can't "switch" to this device- it's just not listed. Any ideas?
  • KMBRUN

    The Garmin Swim is not added to your Garmin Connect account completely. Try reentering your Garmin Connect credentials within Garmin Express.

    1. Select the Swim in Express
    2. Click the Tools pod
    3. Click the Garmin Connect tab
    4. Click Change Account.
    5. Reenter your username and password

    If the Garmin Connect tab in Step 3 is not available, scroll down to the bottom of the Tools pod and click Remove Device. This will remove the device from Garmin Express. Then you can add the Swim back to Garmin Express which requires your username and password. That should correct the issue. If you have troubles pairing with the Swim please see the FAQ below.

    What troubleshooting steps should I try if I am unable to pair my ANT fitness device to Garmin Express?http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId=%7b99698c70-fff1-11e4-78eb-000000000000%7d&kbName=garmin

    If you continue to have troubles please contact Product Support by phone.

    Curt