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Garmin 910xt - Garmin Express upload failure

sjnewman1976 over 9 years ago

How do i get Garmin Express to find the 910xt..
Just uploaded the new version which DELETED the old Ant agent now nothing works for my old 910xt.

I can not even find the old Ant agent so that i can uninstall Garmin Express.
https://www8.garmin.com/fitness/ant_product_page.jsp

Please help.

0 EXPRESSCUSTOMERCARE over 9 years ago

sjnewman1976

I am sorry for the troubles. You need to enable have the ANT Stick connected to a USB port on the back or side of the Mac then enable pairing on the 910XT before Express will detect and add the device.

To enable pairing on the Forerunner 310XT or 910XT:

Navigate to Main menu
Select Settings
Select System
Select Data Transfer
Change Pairing to On

Follow the instructions in Garmin Express to complete the setup. If you continue to have troubles use the FAQ below to verify the ANT Stick is recognized by the Mac then contact Product Support by phone.

How do I verify a physical connection of a USB ANT Stick to my computer?https://support.garmin.com/support/searchSupport/case.faces?caseId={63ecd550-27ef-11e4-eaba-000000000000}

Curt