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Cant download Newly Purchased Map

Former Member
Former Member
I bought a nuMaps Onetime City Navigator Mexico 2016.10 downloadable map online.

The payment cleared purchase, status= Completed.

I sign into my Garmin account.

I Goto myGarmin :

myproducts tab—my device is listed a nuvi255w

myMaps - list the device! under the details link, it shows the new map I bought

nuMaps Onetime City Navigator Mexico NT 2016.10

the button beside the new map says get garmin Express

:-( endless loop begins here :-(

I get garmin express, install it and register the device. but it only offers me the option to buy the update of nüMaps OnetimeTm City Navigator® North America NT (which is the default map for this device)

I don’t need the default map of North america updated Im interested in mexico only.

Garmin Express does not recognize the new map I bought.

Whats going on? How do I get my mexico map on my device?

Could it be that I have to update nüMaps OnetimeTm City Navigator® North America NT
before it allows me to install nüMaps OnetimeTm City Navigator® Mexico NT
* 2016.10

Help please!!!