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Trouble installing updates to device

Former Member over 9 years ago

I am unable to install updates to my Garmin 510. In this case the updates consist of 10 or so Strava segments. Whenever I try, I get:

"Re-authentication Required - We're having trouble connecting to your Garmin Connect account. To continue, please sign in again."

I am certain that I am using the correct e-mail address and password.
I have the latest version of Express as I type this (version 4.1.8.0). I have also re-installed Express.

Anyone have any ideas?

0 EXPRESSCUSTOMERCARE over 9 years ago

Roastbeast

We are sorry for the troubles syncing. This issue can be caused by corrupt data stuck in the computer's sync folder. Please try the steps in this article:
What should I do if I am unable to sync my mass storage fitness device using Garmin Express?

If you continue to have trouble, please contact Garmin Product Support by phone.

David