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Garmin Express not starting in Windows 8

Former Member over 9 years ago

When I double click on the icon to run nothing happens. The Garmin Express icon appears in the list of 'Show hidden icons' in the bottom right corner. However, right clicking on that and selecting 'Launch Application' results in nothing.

I've tried to open it from the app by using "Run as Administrator" and nothing happens.

I have also uninstalled and reinstalled without any errors.

Any help would be appreciated.

0 EXPRESSCUSTOMERCARE over 9 years ago

georgeka

This behavior is often might be caused by a corrupt user.config file. Please follow these instructions:

Press the Windows key + R
Type %localappdata%
Delete the folder Garmin_Ltd._or_its_subsid

I don't know that it is very prevalent on Windows 8 but we have seen it on a couple of Windows 10 machines.

Curt

0 Former Member over 9 years ago

Windows 8 Fix

Thank you - that solution worked!