There was a problem connecting to the Garmin servers

Same issue

Have same issue, but with no upgrade of change to my system which was working fine a week ago. Using Garmin Express to upload an XT 910 and have been getting "Sorry, we're having a problem with our communications server"

This is a garmin problem

Seriously, get your act together gamin. you guys are terrible with software.

Always worked for me!

I can not copy new activities, or update applications. The ever network error.

Garmin wont connect

I have been having the same issue.

But I have a fun update for everyone.

I own a fenix3, upgraded to an Epix a week later. I then gave the fenix3 to my live in girlfriend.

I get the sorry cannot sonnect to garmin servers message when trying to link the device on her computer with her log in id.

The issue is that I then tried on her computer and instead of trying to log into express with her id, I used my own id and it connected perfectly, adding the fenix 3 back to my account. I repeated the removal process for it, logged into garmin.ca and removed it there as well then added it to her account through garmin.ca manually which was successful.

Or seemed to be, until I tried express again and no dice. Cannot connect to server error again. Still connects to mine, the account it was originally linked to.

The only thing I need to change is the id I log into express with and zow-ee, the server magically works perfectly. This appears to be an anti theft deterrent gone way wrong.

Garmin needs to fix this, if I chose to give away a watch, to someone I live with, a homeless person, a monkey with a banana then remove it from my own account, they should be able to add it to theirs.

I don't\know if this scenario fits anyone else here, but i see this all over the web. I bet some people are having registration/account issues as well which is causing this. I also think Garmin should stop the lying. There servers are clearly NOT down, if I can get them to work by typing a different name. Because honesty would allow people to correct the correct problem, without just being lumped all together.

Kateicus

I am sorry for the troubles. If a device is properly removed from Garmin Express and Connect then it can be added to any other valid account. See the FAQ: How do I delete a fitness device from Garmin Express?

Since both the epix and the fenix3 can be used as Activity Trackers, that might have caused some confusion. Only one fitness device can be set as the Activity Tracker per account. I looked at your account and the fenix3 was still listed in the device menu. Since it appears to have synced at your girl friends account and is currently set up correctly, I removed it from your account. Currently you have the epix set as Activity Tracker and your girlfriend has the fenix3 set as Activity Tracker on her account. There isn't any sort of anti-theft system built in it is just a matter of procedure and getting the two tied in with the correct account and not overwriting a device currently set as the Activity Tracker.

Again I am sorry for the troubles. If you have any other questions please contact Garmin Product Support by phone.

Curt