This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

The specified unit id is invalid

Former Member
Former Member
Hi

In Garmin Express I get this message when trying to add my new Edge 510 Team Garmin Edition - "Device Found Serial Number: The specified unit ID is invalid ".

Please can someone help me ?
  • OlivierPINA

    I am sorry that you are having trouble adding your device to Express. This error most likely indicates that there is either a connection problem between Garmin Express and our servers or there is a device set up problem in our system.

    To resolve server errors, please follow the instructions in the FAQ What should I do if I receive a server error while using Garmin Express?

    If these steps do not solve the problem, I will need the serial number of the device so that I can check the device on our end.

    Jason
  • Former Member
    0 Former Member over 9 years ago
    Thank you very much, but it still doesn't. :(
    Do you want the serial number ?
  • OlivierPINA

    I sent you a PM.

    Jason
  • Former Member
    0 Former Member over 9 years ago
    The specified unit id is invalid

    Hi

    When I try to register my Garmin Edge 510 in Garmin Express, I've got this message : "Device Found Serial Number: The specified unit ID is invalid ".
    And when I try to register the product on Garmin website, I enter the serial number but it says that the serial is invalid !

    I'm very hopeless !! :(

    Please can someone help me ?
  • OlivierPINA

    Please respond to the Private Message sent to you on 08-05 by Jason.

    Curt
  • Former Member
    0 Former Member over 5 years ago

    Hi Support 


    I have this with my kenwood dnx7380bt when im trying to update maps and software using garmin express im having this error 

    The specified unit id is invalid

  • No one is likely to be able to help you here, you'll need to contact Product Support for help.