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There was an error installing the update

Former Member
Former Member
Hi. Trying to update the UK and Ireland maps on my Nuvi 255 to latest version (2016.10?). Unfortunately only gets up to about 50% and then freezes, or status bar starts jumping up and down wildly.....never had this problem before. Any solution? Cheers:)
  • RICHYPEA1

    I believe there was an issue with your device left over from a previous update which I corrected. Please remove the device from Garmin Express, restart your computer, then add it back and try again. If you continue to have troubles please contact Garmin Product Support by phone.

    Curt
  • Former Member
    0 Former Member over 9 years ago
    Thanks Curt. Still not working so will call support tomorrow
  • RICHYPEA1

    I was hoping you wouldn't have to do this but if you uninstall / reinstall Garmin Express it should work for you. There are left overs in the Express install causing the problem.

    How do I completely uninstall Garmin Express?

    If that doesn't work it would take a call to support to full investigate the issue.

    Sorry for the troubles.

    Curt