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Update Fail

Former Member over 10 years ago

I am currently at 4.0.19.0 and would like to update to the latest release to see if it fixes my sync issues with my 310xt. When I click on the "Check for Updates to Express" a progress window starts up and fails after the progress is somewhere between 60 and 90%. I have tried two days in a row thinking that there may be a server issue. I have turned off Windows Firewall and my Anti-Virus.....still no success. Any thoughts?

My next step will be to uninstall Express and re-install it.

I think this will be my last Garmin GPS watch purchase.....too much of my time is spent troubleshooting issues with uploading my runs to Garmin Connect with Express. Too bad as I like the watch.

Thanks for any help.

0 EXPRESSCUSTOMERCARE over 10 years ago

DOBE77

If your having issues with updating Express from within the application I suggest you uninstall the current version then download and install the latest from https://connect.garmin.com/en-US/start/

If you continue to have troubles syncing, see the FAQ: What can I try when my ANT Fitness device will not sync with Garmin Express? or contact Garmin Product Support by phone.

Curt