I have seen numerous posts regarding problema with syncing and activities not showing up in Garmin Connect. I've seen multiple different responses which users seem to try with reports that the "solutions" don't work. I have a 910XT that used to work just fine, but now won't show my activities in Garmin Connect. It says on Express that activities are synced and the watch is reset as if the activity is synced- but no new activity is on Connect. Anyone yet figure this out? I used to respect Garmin and their technology but this is really trying my patience.
My Garmin Swim used to upload new swims through Garmin Express, until today. GE says it has synced new activity but it does not show up in Garmin Connect. However, the swim does appear in Strava. Any ideas please?
Since your activity was successfully passed from Connect to Strava but does not show in Connect, the Connect team will need to look at the upload history on your account to see if they can determine what the issue is. You will need to contact Product Support by phone to start this process.
Try the troubleshooting in our FAQs below. There are multiple circumstances that can cause the files to fail to upload to Connect. If the troubleshooting in the following FAQs does not resolve the issue, you will need to contact Product Support by phone for further assistance.
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Forerunner 210 sync successfully but activity does not show on GC
I ran this morning and connected my device to sync the activity using Garmin Express (see attached that device has been synchronized)
I can see it on my device (Forerunner 210) and when I connect the device it reports that the sync was successful.
When I login to Garmin Connect, it isn't there. Any idea?
Thank you,
Vanessa
Have you tried the troubleshooting in FAQ What should I do if I am unable to sync my mass storage fitness device using Garmin Express?
From the screenshot, you are still using one of the 3.x versions of Garmin Express. This should be updated to the current version if your operating system is Windows Vista or newer. That suggestion is covered in the FAQ.
If the activity will not upload, it is probably corrupted.
For further assistance, contact Product Support by phone.
