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Problem syncing Garmin Express with Garmin Connect

Former Member over 10 years ago

Hi,
Is there any problem with Garmin servers?!?
Since last sunday Im trying to upload my activities from Garmin Express to Garmin Connect, and it always give the same info:
"There were a problem communicating with the Garmin Servers. Please try again later."

when I go for upload, in Garmin Connect, he doesnt identify the 3 new activities that I have!?!?
Is there another way to upload the activities from the 910XT?

Coincidence or not, last week I updated my Garmin 910XT to the 3.20 version

Can you please help me.
Thanks
Marco

0 pshare over 10 years ago

I haven't really noticed any server issues lately other than there was one afternoon more than 2 weeks ago where Garmin did have some problems.

0 Former Member over 10 years ago

"There was an error syncing with Garmin Connect."

I get the error message about Friday's workout. What gives here? I don't recall having any of these problems back when I didn't use this "express" app.

Can I retrieve this workout or what? (It's still in the watch).

And is there official word anywhere on why there are soooo many sync issues?

0 EXPRESSCUSTOMERCARE over 10 years ago

Here are a couple of FAQs to try with the sync issues:

[URL="http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={600f3dd0-3e6a-11dd-d7af-000000000000} &kbName=garmin"]What can I try when my ANT Fitness device will not sync with Garmin Express?[/URL]

[URL="http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000} &kbName=garmin"]What should I do if I receive a server error while using Garmin Express?[/URL]

If the issues continue, contact Product Support by phone for further assistance.

Lisa

0 Former Member over 10 years ago

Hi
Its a bug on the 3.2 version of 910XT!!!
It uploads to the PC without the .FIT extension file... I had to rename the file by adding the .FIT and upload manually.

0 Former Member over 10 years ago

Today its worst!!!
Its not even passing the activity for the PC!!!!!!!!!!!
What is happenning? How can I solve it until you send out a new version?