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Garmin Express

Former Member over 9 years ago

When I try to connect to Garmin Express it comes with this message "Sorry we are having problem communicating with our servers"
It also tells me my software is up to date, Version 2.50 and my watch has been synced. When I click on Garmin Connect to view my activities I get this message "Required Re-Authetication, log in again and nothing is updated or synced.....it starts all over again....so frustrated! I have unistalled and reinstalled Garmin and nothing has changed. Any thoughts or solution would be appreciated.

0 Former Member over 9 years ago

Same here.

0 EXPRESSCUSTOMERCARE over 9 years ago

Myrnzz

With the 405 your biggest threat is the amount of data on the watch. Please delete all but the last 30 days oh History from the watch then create a new test activity and try again. If you continue to have troubles please see the FAQ:

What can I try when my ANT Fitness device will not sync with Garmin Express?

Curt

0 Former Member over 9 years ago

Myrnzz

With the 405 your biggest threat is the amount of data on the watch. Please delete all but the last 30 days oh History from the watch then create a new test activity and try again. If you continue to have troubles please see the FAQ:

What can I try when my ANT Fitness device will not sync with Garmin Express?

Curt

I have no activities saved.

Clearly this is a problem on your end seeing how many issues people are having. What is YOUR troubleshooting strategy on YOUR end?

And why did you delete my thread?

0 EXPRESSCUSTOMERCARE over 9 years ago

The Garmin Servers are not down. Your account looks fine. I closed your thread because your issue was responded to in this thread. The forums are not our main source of support for issues. We can only direct users to the existing FAQ articles in most situations. If the FAQ suggestions have not resolved your issue please contact us by phone at 800.800.1020 M-Th 8am-6pm and Fri 8am-5pm CST.