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Garmin Express crashes at startup

Former Member
Former Member over 10 years ago
After the latest update, I cannot start Gamin Express any more. At startup, after a few seconds, I get a message box telling me "An unexpected error has occured.." Then, the program closes.

I found log files in C:\ProgramData\Garmin\Logs\Express. The latest one starts as follows:
21:07:51.9698 | 1 | I | express, Version=4.0.19.0, Culture=neutral, PublicKeyToken=null
21:07:51.9854 | 1 | I | Version: 4.0.19.0
21:07:52.0010 | 1 | I | Current Garmin Locale: en_US
21:07:57.2894 | 1 | I | Launching tray: C:\Program Files\Garmin\Express Tray\ExpressTray.exe
21:07:58.4126 | 7 | I | Successfully opened channel to IEventService.
21:07:58.4282 | 7 | I | Successfully opened channel to IDownloadService.
21:07:58.4438 | 7 | I | Successfully opened channel to IDeviceService.
21:07:58.4438 | 7 | I | Successfully opened channel to ISyncService.
21:07:58.4594 | 7 | I | Successfully opened channel to IUpdateService.
21:07:58.4750 | 7 | I | Successfully opened channel to IOperationService.
21:07:58.4906 | 7 | I | Successfully opened channel to IMigrationService.
21:07:58.4906 | 7 | I | Successfully opened channel to IConfigurationService.
21:07:58.4906 | 7 | I | Successfully opened channel to INotificationService.
21:07:58.8962 | 1 | I | Opening channel to tray communication service.
21:07:58.9430 | 7 | I | Successfully opened channel to ITrayCommunicationService.
21:07:58.9430 | 1 | I | Opening channel to subscription service.
21:07:58.9742 | 6 | I | Successfully opened channel to ISubscriptionService.
21:07:59.7698 | 1 | I | Navigating to page: Garmin.Omt.Express.UI.DeviceHub.DeviceHubViewModel
21:07:59.9726 | 1 | W | Failed to load proxy configuration
System.ServiceModel.FaultException: The creator of this fault did not specify a Reason.
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result)
at System.ServiceModel.Channels.ServiceChannelProxy.TaskCreator.<>c__DisplayClass2.<CreateTask>b__1(IAsyncResult asyncResult)
at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Express.App.<LoadProxyAsync>d__3c.MoveNext() at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result)
at System.ServiceModel.Channels.ServiceChannelProxy.TaskCreator.<>c__DisplayClass2.<CreateTask>b__1(IAsyncResult asyncResult)
at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Garmin.Omt.Express.App.<LoadProxyAsync>d__3c.MoveNext()
21:08:00.1442 | 1 | I | Client Device List:
nüvi 2555 (3882356476): ms.Automotive sv.820

21:08:00.6122 | 1 | E | Client Version: 4.0.19.0
21:08:00.6122 | 1 | E | Error
System.Windows.Markup.XamlParseException: Provide value on 'System.Windows.Baml2006.TypeConverterMarkupExtension' threw an exception. ---> System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)
at MS.Win32.PresentationCore.UnsafeNativeMethods.WICCodec.CreateColorTransform(BitmapSourceSafeMILHandle& ppWICColorTransform)
at System.Windows.Media.Imaging.ColorConvertedBitmap.FinalizeCreation()
at System.Windows.Media.Imaging.ColorConvertedBitmap..ctor(BitmapSource source, ColorContext sourceColorContext, ColorContext destinationColorContext, PixelFormat format)
at System.Windows.Media.Imaging.BitmapSource.CreateCachedBitmap(BitmapFrame frame, BitmapSourceSafeMILHandle wicSource, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, BitmapPalette palette)
at System.Windows.Media.Imaging.BitmapFrameDecode.FinalizeCreation()
at System.Windows.Media.Imaging.BitmapFrameDecode..ctor(Int32 frameNumber, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, BitmapDecoder decoder)
at System.Windows.Media.Imaging.BitmapDecoder.SetupFrames(BitmapDecoder decoder, ReadOnlyCollection`1 frames)
at System.Windows.Media.Imaging.BitmapDecoder.get_Frames()
at System.Windows.Media.Imaging.BitmapFrame.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy)
at System.Windows.Media.ImageSourceConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value)
at System.Windows.Baml2006.TypeConverterMarkupExtension.ProvideValue(IServiceProvider serviceProvider)
at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CallProvideValue(MarkupExtension me, IServiceProvider serviceProvider)
--- End of inner exception stack trace ---
at System.Windows.FrameworkTemplate.LoadTemplateXaml(XamlReader templateReader, XamlObjectWriter currentWriter)
at System.Windows.FrameworkTemplate.LoadTemplateXaml(XamlObjectWriter objectWriter)
at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(DependencyObject container, IComponentConnector componentConnector, IStyleConnector styleConnector, List`1 affectedChildren, UncommonField`1 templatedNonFeChildrenField)
at System.Windows.FrameworkTemplate.LoadContent(DependencyObject container, List`1 affectedChildren)
at System.Windows.StyleHelper.ApplyTemplateContent(UncommonField`1 dataField, DependencyObject container, FrameworkElementFactory templateRoot, Int32 lastChildIndex, HybridDictionary childIndexFromChildID, FrameworkTemplate frameworkTemplate)
at System.Windows.FrameworkTemplate.ApplyTemplateContent(UncommonField`1 templateDataField, FrameworkElement container)
at System.Windows.FrameworkElement.ApplyTemplate()
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Grid.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.StackPanel.StackMeasureHelper(IStackMeasure measureElement, IStackMeasureScrollData scrollData, Size constraint)
at System.Windows.Controls.StackPanel.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at MS.Internal.Helper.MeasureElementWithSingleChild(UIElement element, Size constraint)
at System.Windows.Controls.ContentPresenter.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
at System.Windows.Controls.Border.MeasureOverride(Size constraint)
at System.Windows.FrameworkElement.MeasureCore(Size availableSize)
at System.Windows.UIElement.Measure(Size availableSize)
.....

What do I need to do to repair?

Best regards Stefan
  • Former Member
    0 Former Member over 10 years ago
    I also have the same problem although its intermittent. Tried all the usual things as you have done but still same problem!
  • Former Member
    0 Former Member over 10 years ago
    My Logs:

    19:47:02.7404 | 1 | I | express, Version=4.0.19.0, Culture=neutral, PublicKeyToken=null
    19:47:02.7404 | 1 | I | Version: 4.0.19.0
    19:47:02.7404 | 1 | I | Current Garmin Locale: en_GB
    19:47:02.7604 | 1 | I | Launching tray: C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
    19:47:08.2414 | 1 | W | Error opening C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe: System.TimeoutException: The process C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe has not reached an idle state after 5 seconds.
    at Garmin.Omt.Express.UI.Util.LinkProcess.TryStartAndWait(String linkAddress, String args, Nullable`1 timeout)
    19:47:08.3114 | 11 | I | Successfully opened channel to IEventService.
    19:47:08.3214 | 11 | I | Successfully opened channel to IUpdateService.
    19:47:08.3214 | 8 | I | Successfully opened channel to IDownloadService.
    19:47:08.3214 | 8 | I | Successfully opened channel to IDeviceService.
    19:47:08.3214 | 8 | I | Successfully opened channel to ISyncService.
    19:47:08.3414 | 11 | I | Successfully opened channel to IOperationService.
    19:47:08.3414 | 8 | I | Successfully opened channel to IMigrationService.
    19:47:08.3414 | 8 | I | Successfully opened channel to IConfigurationService.
    19:47:08.3414 | 8 | I | Successfully opened channel to INotificationService.
    19:47:08.5314 | 1 | I | Opening channel to tray communication service.
    19:47:08.5414 | 1 | W | Unable to find the endpoint for ITrayCommunicationService.
    19:47:08.5414 | 1 | W | EndpointNotFoundException
    19:47:08.5414 | 1 | W | Retrying...
    19:47:08.5614 | 1 | I | Opening channel to subscription service.
    19:47:08.5714 | 8 | I | Successfully opened channel to ISubscriptionService.
    19:47:08.7414 | 1 | I | Navigating to page: Garmin.Omt.Express.UI.DeviceHub.DeviceHubViewModel
    19:47:08.8514 | 1 | I | Initializing proxy to Auto.
    19:47:09.4714 | 1 | I | Client Device List:
    Forerunner305 (3325091039): ms.Fitness sv.290
    GPSMAP 62s (3811626635): ms.Outdoor sv.590
    FR70 (1346236): ms.Fitness sv.210
    Edge 1000 (3891932748): ms.Fitness sv.300
  • 0 over 10 years ago
    I am sorry for the troubles. Garmin Express runs on top of Microsoft's .NET Framework. Please try the suggestions in the FAQ: What should I do if I encounter a Microsoft .NET Framework error while installing or using a Garmin application? If you continue to have troubles please contact Garmin Support by phone.

    Curt
  • Former Member
    0 Former Member over 10 years ago
    Hi, thanks for the quick reply, I have already tried that fix but it only worked for a short period of time before the same error started to happen intermittently again.

    I will post back if the problem starts again.:cool:
  • Former Member
    0 Former Member over 10 years ago
    It's not working again, Error message that:

    " Garmin Express has stopped working, A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"


    I do get a black coloured rectangular window where the program should open!:confused:
  • 0 over 10 years ago
    FLYCOP2000

    I would recommend contacting support so we could take a look at all of the logs and see if we can figure out what is causing the issue.

    Albert
  • Former Member
    0 Former Member over 10 years ago
    Hi Stefan,

    have you had any success in getting Garmin Express to work?
  • Former Member
    0 Former Member over 10 years ago
    Sent e mail to support and will update if any fix found:cool:
  • 0 over 10 years ago
    FLYCOP2000

    I have a couple of questions for you regarding your computer.

    1. Do you have Windows Media Player version 11 or 12?
    2. Have you changed your Windows Theme to any of the high contrast themes?

    Have you tried to install the latest version of Garmin Express 4.0.21.0 for PC? https://connect.garmin.com/en-US/start/

    Curt
  • Former Member
    0 Former Member over 10 years ago
    Hi Curt,

    I have Media Centre ver:6.1.7601.1.17514

    I do not have a high contrast theme

    I have the latest version of Express installed.

    I have narrowed things down to when the program fails to launch most. It is when the computer has been in sleep mode!