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Garmin Maps Update error-nüvi 2595

Former Member over 10 years ago

Hello Support,
I have nüMaps Lifetime

Middle East & Northern Africa,
When I connect my Garmin device model (nüvi® 2595 Serial Number: 2EV013674 )
Germin Express detects there is a newer map update and starts the download. 2015.20 Version.
However I am getting an error when it tries to activate the map on my device!!
Appreciate your supoort.
Regards,
Mohaed

0 EXPRESSCUSTOMERCARE over 10 years ago

Mohamed_Youssef

I have looked into your myGarmin account and found your 2595 device. It appeared there was an error with the device and the map it was attempting to download. I have made some product key changes in the database to correct the issue. I tested the update at this time and the 2015.20 maps have been downloaded and unlocked. Your issue should be resolved please delete the device from Express and re add it. The map update should work properly.

Mike

0 Former Member over 10 years ago

Thanks Mike...I have updated the maps successfully.
Mohamed