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Forerunner 610 not syncing activities

Former Member over 10 years ago

Not automatically syncing, have tried uploading from History, options - nothing doing. Any clues as to what I'm doing wrong and what i can do to troubleshoot?

0 SUSSAMB over 10 years ago

Try the steps in this FAQ

https://support.garmin.com/support/searchSupport/case.faces?caseId=%7B600f3dd0-3e6a-11dd-d7af-000000000000%7D

0 Former Member over 10 years ago

Thanks for the reply, have already been there and done that - any other suggestions?

0 EXPRESSCUSTOMERCARE over 10 years ago

nsmith_62

Are you up to date on Express? Is the date/time/timezone correct? Are you receiving any error messages?

Albert

0 Former Member over 10 years ago

Yep Express says it's up to date. Date/time/zone is right. No error messages at all. There's just no activity data.

0 Former Member over 10 years ago

Nothing further to help? To be frank I'm really unhappy with this Garmin software, had I known there were so many problems with it I wouldn't have bought one.

0 EXPRESSCUSTOMERCARE over 10 years ago

nsmith_62

Trying switching the USB port that the ANT Stick is plugged in to if you haven't already (back USB port going directly to the computer if on a desktop) and try syncing again.

If there is still no progress with syncing your data I would recommend contacting Product Support if able for additional troubleshooting.

Anthony