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Edge 705 won't sync

Suddenly my Garmin 705 won't sync new activities using Garmin Express even though it recognizes my 705 and I can download each item manually. I have Windows Vista 64 and have tried both Chrome and Explorer. Any advice would be appreciated.
Mauidivr
  • mauidivr

    I am sorry for the troubles. Please start with the FAQ: What should I do if I'm having issues with the Garmin Express client?. Garmin Express works fairly separately from your web browsers but if you are not the Administrator on the computer or have security programs locked down super tight then it might effect its ability to send files to Connect. Please let us know if you get any error messages from Express the next time you sync.

    Curt
  • Former Member
    0 Former Member over 10 years ago
    Hi, I am having similar issues, not being able to sync since Saturday, device (Edge 800) is recognised by Express and Connect (and Strava).

    On the new Express comes up with Connect failure and server failure message. Sometimes will not even show that sync has taken place and then have to unplug device to try and force a connection which is impractical. In my opinion there should still be a button to force a sync action/process.

    On Connect am unable to manually upload, comes up with undefined in window.

    Strava, can easily upload the details so the file is not corrupt.

    I have tried different browsers and reinstalled the software but still problems.

    Any help, or patches, would be extremely appreciated.....

    PS.

    Have just created a route and uploaded it to my device, although GE stated there was an error syncing with GC.. Seems they do talk to each other but they not recognising the fact, weird....
  • T4X1

    If you have removed and added the device back to Express, and tried to use a different browser, I would suggest contacting support.

    Albert
  • Former Member
    0 Former Member over 10 years ago
    Thanks Albert, waiting for them to get back to me, thought this would be quicker than the three day wait, and there may have been someone out in the big blue yonder may have been able to give a "fix"